Privacy Policy

Welcome to Santa Cruz County Justice Project, Inc. (“SCCJP,” “we,” or “us”) and our Privacy Policy (“Privacy Policy”). This Privacy Policy is important and affects your legal rights, so please read carefully.

By accessing or using www.sccjpaz.org, www.civicum.app and/or our various related websites and services (collectively, the “SCCJP Services”), you agree to be bound by this Privacy Policy and all of the terms incorporated herein by reference. By using the SCCJP Services and/or submitting or collecting any personal data via the SCCJP Services, you accept, expressly consent, and agree to our practices surrounding the collection, use, and sharing of your personal information in accordance with this Privacy Policy. If you do not consent and agree with the terms of this Privacy Policy, you cannot, and we do not authorize you to access, browse, or use the SCCJP Services.

Our processing of personal information, such as your name, address, email address, or telephone number, will be undertaken consistent with the requirements of applicable privacy laws, including the California Consumer Privacy Act (the “CCPA”), the California Privacy Rights Act (the “CPRA”), the Virginia Consumer Data Protection Act of 2021, the Colorado Privacy Act of 2021, the Utah Consumer Privacy Act of 2022, the Connecticut Data Privacy Act of 2022, the Texas Data Privacy and Security Act, the Oregon Consumer Privacy Act, the Montana Consumer Data Privacy Act, the Tennessee Information Protection Act of 2023, the Iowa Consumer Data Protection Act of 2023, the Delaware Personal Data Privacy Act of 2023, the Nebraska Data Privacy Act of 2024, the New Hampshire Privacy Act of 2024, the New Jersey Data Privacy Act of 2024, the Maryland Online Data Privacy Act of 2024, the EU General Data Protection Regulation, the UK General Data Protection Regulation (the “UK GDPR”), and the Canadian Personal Information Protection and Electronic Documents Act (the “PIPEDA”).

Personal information we collect directly from you

We receive personal information as described to you at the point of collection, pursuant to your consent, and/or when you voluntarily provide us with personal information, including:

• individual information (such as your email address and phone number);
• financial information (such as your payment or billing name and address); and
• other identifying information that you voluntarily choose to provide to us, including without limitation unique identifiers such as passwords and personal information in messages you send to us.

We may also collect additional information, which may be personal information, as otherwise described to you at the point of collection or pursuant to your consent.

Information we automatically collect when you use our site

In order to access and use certain areas or features of the SCCJP Services, you consent to our collection and use of certain information about your use of the SCCJP Services through tracking technologies or by other passive means, including when you receive, open, engage, forward, and/or click through the Services. Your consent to our access and use of this “passively collected” information includes the domain name of the website that allowed you to navigate to the SCCJP Services, search engines used, the internet protocol (“IP”) address used, the length of time spent on the SCCJP Services, the pages you looked at, other webpages you visited before and after visiting the SCCJP Services, the type of device and/or internet browser you have, the frequency of your visits, and other relevant statistics (collectively “Traffic Data”).

How we collect information

We collect information (including personal information and Traffic Data) when you use and interact with the SCCJP Services, and in some cases from third-party sources. Such means of collection include:

• When you access, use, schedule an appointment, or contact us through the SCCJP Services.
• When you voluntarily provide information through the SCCJP Services.
• When you send an email, letter, or other personal correspondence to SCCJP.
• If you use a location-enabled browser, we may receive information about your location and device.
• Through Cookies, Web Beacons, analytics services, and other tracking technologies (collectively, “Tracking Tools”).

Tracking tools

We may use tools outlined below in order to provide the SCCJP Services, advertise to, and better understand users.

Cookies

“Cookies” are small computer files transferred to your device that contain information such as user ID, user preferences, lists of pages visited, and activities conducted while using the SCCJP Services. We use Cookies to: (i) improve and tailor the SCCJP Services, (ii) customize advertisements, (iii) measure performance, (iv) store authentication so re-entering credentials is not required, (v) customize user experiences, and for (vi) analytics and fraud prevention. The following details the types of Cookies we use:

• Absolutely Necessary Cookies. Essential to enable you to move around a website and use its features.
• Performance Cookies. Collect information about how you use the SCCJP Services. These do not collect information that personally identifies you.
• Functionality Cookies. Allow the SCCJP Services to remember choices you make (such as your username, language preference, or region).

Web Beacons

Tiny graphic image files embedded in a web page or email that may be used to collect information about the use of the SCCJP Services. The information collected allows us to analyze how many people are using the SCCJP Services.

Web Service Analytics

We may use third-party analytics services in connection with the SCCJP Services, including to register mouse clicks, mouse movements, scrolling activity, and text typed into the SCCJP Services. These analytics services generally do not collect personal information unless you voluntarily provide it.

Mobile Device Identifiers

Mobile device identifiers are data stored on mobile devices that may track activities occurring on and through the device, as well as the applications installed on it.

Behavioral advertising

We may use a type of advertising commonly known as interest-based or online behavioral advertising. Our partners may include third-party advertisers and other third-party service providers, and such partners may collect information when you use the SCCJP Services, such as IP address, mobile device ID, operating system, and demographic information.

Options for opting out of cookies and mobile device identifiers

If we process Cookies based on your consent, you have the right to withdraw your consent at any point in time by contacting us at info@sccjpaz.org. You may also reject Cookies and/or mobile device identifiers by activating the appropriate setting on your browser or device.

You may opt out of receiving certain Cookies by visiting the Network Advertising Initiative (“NAI”) opt-out page or the Digital Advertising Alliance (“DAA”) opt-out page, or by installing the DAA’s AppChoices app on your mobile device.

“Do Not Track” signals

Many web service operators, including SCCJP, do not proactively respond to DNT signals. New standards such as the Global Privacy Control (“GPC”) allow users with GPC-enabled browsers and devices to send a signal communicating their request to opt out of sales of their personal information. If we detect and recognize such a signal from your device or browser, we will honor it.

We employ artificial intelligence (“AI”) technologies (“AI Systems”) to enhance the performance and functionality of the SCCJP Services. The AI Systems work by analyzing your usage patterns, preferences, information provided, and other interactions within our services to predict your interests, needs, and preferences.

By using the SCCJP Services, you consent to the use of AI as described in this Privacy Policy. For more information on your rights and how we use AI, contact us at info@sccjpaz.org.

Data collection by AI Systems

Our AI Systems collect data that you provide directly or indirectly through your interactions with the SCCJP Services, including:

• Usage data, such as the pages you visit, the links you click on, the information you voluntarily provide, and the searches you conduct on our platform.
• Device and connection information, including your IP address, browser type, language, and cookies that uniquely identify your browser or account.
• Location information, determined through data such as your IP address or device’s GPS signal.

We do not collect, use, or sell your personal data for the purpose of training AI Systems such as Large Language Models (“LLMs”).

Automated decisions

Our AI Systems may make automated decisions including:

• Content curation and recommendations based on user-provided information, preferences, and historical activity.
• Fraud detection and prevention through behavior analysis to identify and flag unusual activity.

Your rights and control

In connection with our AI Systems, you have the right to:

• Obtain an explanation of any automated decision and challenge its basis.
• Opt out of certain uses of your data, including profiling activities for personalized content or advertising.
• Access the personal data that the AI Systems use or contribute to, and request rectification or erasure of such data.
• Receive information about the logic involved in any automated decisions, as well as the significance and envisaged consequences of such processing for you.

Safeguards and oversight

• Conversations are saved temporarily to generate content, then are deleted.
• Regular auditing of our AI Systems for accuracy, fairness, and effectiveness.
• Human oversight to monitor AI decision-making and intervene to address anomalies or biases.
• Compliance with privacy regulations, ensuring data used by AI is processed lawfully, transparently, and securely.

We use information, including personal information, to provide the SCCJP Services and to help improve the SCCJP Services, develop new services, and advertise our services. Specifically, such use may include:

• Providing you with the services, applicable forms, educational content, and information you request or that you may find helpful.
• Corresponding with you.
• Providing, maintaining, administering, or expanding the SCCJP Services, performing business analyses, and for other internal purposes.
• Combining information received from third parties with information that we have from or about you and using the combined information for any of the purposes described in this Privacy Policy.
• Showing you advertisements, including interest-based or online behavioral advertising.
• Fulfilling our legal obligations, such as preventing, detecting, and investigating security incidents, fraud, and potentially illegal or prohibited activities.
• Enforcing our Privacy Policy and other agreements.

By providing your email and/or phone number and checking a box, clicking the “complete” button, or some other affirmative act, you consent to receive emails and/or calls and text messages, including live, prerecorded, and/or automated calls and messages. Normal message and data rates may apply. Message frequency may vary.

In certain circumstances, and in order to perform the SCCJP Services, we may share certain information about you as described in this section:

• We do not sell your personal information to third parties.
• We may share your personal information with our partners to customize or display our advertising.
• We may share your personal information and/or Traffic Data with our partners who perform operational services for us (such as hosting, billing, fulfillment, data storage, security, insurance verification, web service analytics, or ad serving).
• We may share your personal information and/or Traffic Data with our partners to analyze device activities and generate targeted advertisements.
• We may transfer your personal information to another company in connection with a proposed merger, sale, acquisition, or other change of ownership or control by or of SCCJP.
• We may disclose your personal information to comply with legal obligations, protect rights, enforce this Privacy Policy, or respond to claims that any posting violates third-party rights.

Any information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is transmitted at your own risk.

Information you provide

You can choose whether or not to provide personal information through the SCCJP Services. We will not discriminate against you for exercising any of your rights relating to your personal information.

California privacy rights

If you are a California resident you may have the following rights under the CCPA/CPRA in relation to personal information we have collected about you, to the extent required and subject to verification:

• Right to know / access - request information about our collection and use of personal information.
• Right to delete - request that we delete certain personal information about you.
• Freedom from discrimination - be free from unlawful discrimination for exercising your privacy rights.
• Right to correct - request correction of inaccurate personal information.
• Right to restrict use of sensitive personal information.
• Right to access information on automated decision-making, and opt out of our use of automated decision-making related to your personal information.

To make a request, contact us at info@sccjpaz.org. To fulfill your request, we will need to verify your identity.

Canada, EU, and UK privacy rights

If our processing is subject to GDPR, UK GDPR, and/or PIPEDA, you may have rights including:

• Right of access
• Right to rectification
• Right to be forgotten / erasure
• Right to restrict processing
• Right to be informed
• Right to data portability
• Right to withdraw consent
• Right to object
• Right to object to automated processing

We retain personal information about you for as long as necessary to provide you the SCCJP Services. In some cases, we retain personal information for longer if doing so is necessary to comply with our legal obligations, or as otherwise permitted by applicable law. Afterwards, we retain some information in a de-identified and/or aggregated form, but not in a way that would identify you personally.

The SCCJP Services are not intended for use by children. Individuals under the age of 18 may not use the SCCJP Services. SCCJP does not knowingly collect any information from children. If you are under 18, do not attempt to register for the SCCJP Services or send us any personal information. If you are a parent or legal guardian of a minor child, you may, in compliance with this Privacy Policy, use the SCCJP Services on behalf of such minor child.

The SCCJP Services may contain links or content from third-party websites. A link or content from a third-party website does not mean we endorse that website. If you visit a third-party website, you are subject to the privacy policy of the applicable third party and we are not responsible for the policies and/or practices of any third party.

The effective date of this Privacy Policy is set forth at the top of this page. We will notify you of any material change by posting notice on this page. Your continued use of the SCCJP Services after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the amended Privacy Policy.

If you do not agree to future changes to this Privacy Policy, you must stop using the SCCJP Services after the effective date of such changes.

The data controller for the purposes of GDPR, UK GDPR, PIPEDA, or other data protection laws is SCCJP. If you have any questions about this Privacy Policy, please contact us at info@sccjpaz.org.